Privacy policy


Last updated: 10.02.2026

Dtablet AS ("Dtablet", "we", "us", or "our") operates this website and related services, including the sale of products through pre-order and standard purchase. This Privacy Policy explains how we collect, use, store, and protect your personal data, and your rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).


Personal data we collect

We may collect the following categories of personal data:

Information you provide

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and purchase history

  • Any information you provide when contacting customer support

Payment information

  • Payments are processed securely by third-party payment providers (e.g., Shopify Payments, Klarna, PayPal).

  • We do not store full payment card details.

Automatically collected data

  • IP address

  • Browser type and device information

  • Website usage data via cookies and analytics tools


How we use your personal data

We process personal data for the following purposes:

Order fulfillment and customer relationship

  • Process and deliver orders, including pre-orders

  • Provide order confirmations, shipping updates, and customer support

  • Handle returns, refunds, and warranty claims

Legal and accounting obligations

  • Comply with bookkeeping, tax, and consumer protection laws

Website improvement and analytics

  • Measure traffic and understand how visitors use our website

Marketing (only with consent where required)

  • Send product updates, launch announcements, and offers

  • You may unsubscribe at any time.


Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases:

  • Performance of a contract – to process and deliver your order

  • Legal obligation – to comply with accounting and consumer laws

  • Legitimate interests – to operate, secure, and improve our services

  • Consent – for email marketing and non-essential cookies

You may withdraw consent at any time.


Sharing of personal data

We share personal data only where necessary with trusted service providers, including:

  • Shopify – ecommerce platform and hosting

  • Payment providers – secure payment processing

  • Shipping and logistics partners – delivery of orders

  • MailerLite or similar – email communications

  • Google services (e.g., Analytics, Ads) – analytics and advertising measurement

These providers process data on our behalf under data protection agreements and may transfer data outside the EEA using approved safeguards such as Standard Contractual Clauses.

We do not sell your personal data.


Data retention

We retain personal data only as long as necessary:

  • Order and accounting data: retained as required by Norwegian law (normally 5 years)

  • Customer support data: retained as long as relevant to the inquiry

  • Marketing data: retained until you withdraw consent or unsubscribe

After this, data is deleted or anonymized.


Your rights under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Receive your data in a portable format

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority

To exercise your rights, contact us at the email below.


Cookies and tracking technologies

We use:

  • Essential cookies for site functionality and checkout

  • Analytics cookies to understand website usage

  • Marketing cookies to measure advertising performance

Where required by law, non-essential cookies are activated only after your consent via a cookie banner.


Data security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be published on this page with a revised “Last updated” date.


Company information and contact

Legal entity: Dtablet AS
Organization number: 934 659 155

Address:
Krambugata 2
7011 Trondheim
Norway

Phone: +47 400 04 601
Email: hello@dtablet.com

If you have questions about this Privacy Policy or how we process personal data, please contact us at the email above.