Refund policy

 

Company Information

Dtablet AS
Org. no.: 934 659 155
Address: Krambugata 2, 7011 Trondheim, Norway
Email: hello@dtablet.com

 

Introduction

These Terms govern your use of the Dtablet website and related services, including the purchase of products through pre-order and standard sale. By using the website or placing an order, you agree to these Terms.

 

Pre-orders

Certain products may be offered as pre-orders. This means that payment is taken at the time of ordering, while delivery will occur at a later date as stated on the product page. Any stated delivery time is an estimate and may change due to production, transportation, or other circumstances beyond our control.

If delivery is significantly delayed beyond the stated estimate, you have the right to cancel the order and receive a full refund without undue delay.

 

Pricing and Payment

All prices are displayed in the applicable currency and include value-added tax (VAT) where required by law. Payments are processed securely through approved payment providers. An order becomes binding once payment has been completed and an order confirmation has been issued.

 

Delivery

Delivery is made to the address provided at checkout. Further information about delivery methods, costs, and estimated delivery time is provided on the product page or during checkout. Risk for the product transfers to you upon delivery.

 

Right of Withdrawal and Returns

As a consumer, you generally have a 14-day right of withdrawal from the day you receive the product, in accordance with applicable consumer protection laws. To exercise this right, you must notify us within the withdrawal period. Additional conditions for returns and refunds are described in our return and withdrawal policy.

 

Email Communication

When you place an order or submit your email address, we may send you necessary information regarding your order, delivery, and customer service. Marketing communications are sent only where valid consent exists, and you may unsubscribe at any time.

 

Intellectual Property

All content on this website, including text, images, graphics, logos, and design, is the property of Dtablet or its licensors and is protected by applicable intellectual property laws. Content may not be copied, distributed, or used without prior written permission.

 

Limitation of Liability

We make reasonable efforts to ensure that information on the website is accurate and up to date. However, we do not guarantee completeness, accuracy, or uninterrupted availability. To the extent permitted by law, we disclaim liability for indirect losses resulting from use of the website or delays beyond our control.

 

Governing Law and Disputes

These Terms are governed by Norwegian law. Any disputes should first be attempted resolved amicably. If no resolution is reached, disputes may be brought before the ordinary courts of Norway, unless mandatory law grants you the right to choose another jurisdiction.